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Overview: Singapore Airways A380 Suites (FRA-JFK)

Often it’s unhappy to be returning house after a tremendous journey… effectively, besides in case your flight house is within the Singapore Airways A380 Suites double mattress!

I had flown Singapore Airways “new” A380 Suites as soon as earlier than from Sydney to Singapore again in early 2018, shortly after it was launched. Nevertheless, I flew alone on the time, whereas on this flight I used to be flying with Ford, so we might give the double mattress a attempt. I used to be additionally curious to see how the product was holding up over 4 years later.

Let me say upfront that this flight was merely wonderful in nearly each method. When you’re touring with somebody, I’d argue that that is most likely the perfect top quality product on the earth. Singapore Airways is such a detail-oriented airline, and that exhibits in nearly each side of the expertise.

How I booked our Singapore Airways A380 Suites tickets

Singapore Airways operates a reasonably cool fifth freedom flight between Frankfurt and New York. As of late March 2022, the airline upgraded this route from a Boeing 777 to an Airbus A380, making it the one Singapore Airways path to the US to be operated by the A380.

The catch is that Singapore Airways A380s have simply six seats in Suites, and award seats are usually almost unimaginable to return by. Thankfully in late December 2021, Singapore Airways basically opened the floodgates to Suites award availability, and plenty of flights had a number of award seats obtainable on this route.

I managed to lock within the following flight in Suites for 2 individuals for 86,000 Singapore KrisFlyer miles plus 117.45 Euro per particular person in taxes and charges:

04/07 SQ26 Frankfurt to New York departing 8:35AM arriving 11:10AM

What an unimaginable alternative this was, and I’m simply unhappy that I would by no means be capable to replicate this, because the airline nearly by no means releases two Suites seats (although who is aware of, possibly we’ll see an identical alternative for a short interval once more sooner or later).

Singapore KrisFlyer miles are simple to return by, as this system companions with all main transferable factors currencies, together with Amex Membership Rewards, Capital One, Chase Final Rewards, and Citi ThankYou.

Singapore Airways Suites check-in, lounge, & boarding

The evening earlier than we have been attributable to fly to the US, we have been notified that our flight from Frankfurt to New York could be delayed by 90 minutes, with the departure time being moved from 8:35AM to 10:05AM. This was because of the aircraft being late from Singapore.

Singapore Airways departure delay

In consequence, we might get to the airport later than initially deliberate. We have been staying on the Marriott Frankfurt Airport, which is linked to the terminal, so we headed over to the airport at round 8:30AM. The check-in course of took simply a few minutes, and each safety and passport management have been fast as effectively.

Nearly the one disappointing factor about flying Singapore Airways Suites from Frankfurt to New York is the lounge scenario. Suites passengers are invited to make use of the Lufthansa Senator Lounge, which pales compared to the Lufthansa First Class Terminal that you just’d be capable to use if flying Lufthansa top quality on the identical route.

We headed straight to our departure gate, which was B46. It was so good to see a Singapore Airways A380 for the primary time in over two years — what a magnificence!

Singapore Airways A380 Frankfurt Airport (FRA)
Singapore Airways departure gate Frankfurt Airport (FRA)

Boarding was scheduled for 9:35AM, half-hour earlier than the modified departure time. Passengers touring in Suites have been invited to sit down in a roped off space in order that they might board first. Positive sufficient, boarding began precisely as scheduled.

Singapore Airways departure gate Frankfurt Airport (FRA)

Singapore Airways A380 Suites cabin & seats

Regardless that I’ve flown the Airbus A380 dozens of instances, I nonetheless get giddy each time I’m going up the jet the bridge and board on to the second degree. Singapore Airways’ A380 Suites are positioned on the entrance of the higher deck. The footprint devoted to this area is solely unbelievable.

Singapore Airways has simply six Suites on the A380, unfold throughout three rows in a 1-1 configuration. This additionally implies that there’s only a single aisle, which is mighty cool-looking.

Singapore Airways Suites cabin Airbus A380
Singapore Airways Suites cabin Airbus A380

Every Suite is roughly 50 sq. ft, which is extraordinary for a first-class seat. As a degree of comparability, Emirates matches 14 top quality seats in the identical area. Singapore Airways took an unconventional method to its Suites product on the A380. Moderately than having a seat that turns right into a mattress, every Suite as an alternative has a seat after which a separate mattress that folds out from the wall.

Singapore Airways Suites seat Airbus A380
Singapore Airways Suites seat Airbus A380

The seat itself is effectively padded and might swivel, as a way to face whichever route you’d like. The seat additionally reclines a good bit, although doesn’t go totally flat.

Singapore Airways Suites seat Airbus A380
Singapore Airways Suites seat Airbus A380

Underneath the seat’s armrest are each the leisure controller and seat controllers, permitting you to show the seat and even swivel the TV.

Singapore Airways Suites leisure & seat controls Airbus A380

To the aspect of the seat is a counter with a flower, which can be the place the tray desk extends from. Which means that if you wish to eat you’ll be going through towards the door.

Singapore Airways Suites tray desk Airbus A380

Every Suite has a door that closes to offer quantity of privateness. There’s a sample on the door with cutouts in order that the crew can peek in, however for essentially the most half you will have privateness. There’s additionally an enormous 32″ TV on the wall that swivels, permitting you to get pleasure from leisure from the seat or mattress.

Singapore Airways Suites door closed Airbus A380

To the aspect of the seat are a number of small storage compartments, plus a backlit mirror. These compartments could possibly be used to retailer a cellphone, pockets, glasses, and so on.

Singapore Airways Suites compartments Airbus A380

The privateness, window, and lighting controls are additionally positioned on a panel on the far finish of the seat. Yep, in Singapore Suites the window blinds are automated, so that you simply push a button and so they decrease or elevate.

Singapore Airways Suites seat controls Airbus A380

There’s additionally a panel with a canopy that has AC and USB energy retailers, an HDMI plug, a contactless fee system, and headphone jacks.

Singapore Airways Suites retailers Airbus A380

By the way in which, there’s a second AC and USB outlet beneath the principle desk, so you will have ample charging alternatives.

Singapore Airways Suites outlet Airbus A380

There’s additionally an uncovered storage space on the very entrance nook of the seat. In actuality this holds the mattress when it folds out of the wall, however when the mattress isn’t in use, it is a great place to position issues.

Singapore Airways Suites storage Airbus A380

Proper close to the door is a pretty big closet with a mirror. That is massive sufficient to retailer a carry-on bag, and it’s also possible to cling garments or a garment bag right here.

Singapore Airways Airbus A380 Suites storage

Whereas the Suite is fairly snazzy, what’s even cooler is if you flip it right into a double Suite. Seats 1A & 2A, in addition to seats 1F & 2F, can flip into double Suites, assuming you’re touring with another person. The crew simply has to decrease a partition, and that’s it. You continue to can’t simply stroll between the 2 Suites because the beds are within the center and folded up. Nevertheless, the ahead seat can swivel 180 levels, and then you definately’re going through each other. AWESOME.

Singapore Airways Airbus A380 double Suites cabin
Singapore Airways Airbus A380 double Suites cabin

Singapore Airways’ A380 Suites cabin is ridiculously spectacular. The quantity of area devoted to every passenger is unmatched, as this product has the largest footprint of any top quality on the earth.

That is little question a wonderful product to start with, nevertheless it’s even higher if you’re touring with somebody and might flip the area into a bigger mixed space.

Singapore Airways A380 Suites loos

Whereas Singapore Airways’ A380s don’t have any bathe suites (in contrast to Emirates), the airline does have very good loos for Suites passengers. On the entrance of the Suites cabin is the staircase resulting in the principle deck, after which there’s a rest room on either side of that.

Singapore Airways Airbus A380 staircase

The bigger rest room is on the best (when going through the entrance of the aircraft), and it contains a sink, self-importance with a mirror, and a big bathroom. Except the Emirates A380 bathe suite, that is little question essentially the most luxurious business plane rest room within the sky.

Singapore Airways Airbus A380 Suites rest room
Singapore Airways Airbus A380 Suites rest room
Singapore Airways Airbus A380 Suites rest room
Singapore Airways Airbus A380 Suites rest room

As is commonplace on Singapore Airways, the toilet is stocked with every kind of facilities, starting from shaving kits to dental kits.

Singapore Airways Airbus A380 Suites toiletries

The left aspect of the plane additionally has a spacious rest room, although it’s not as massive as the opposite one. This one has a bathroom, a protracted bench, and a pleasant sink space.

Singapore Airways Airbus A380 Suites rest room
Singapore Airways Airbus A380 Suites rest room

Singapore Airways Suites facilities

It’s form of like Christmas if you board Singapore Suites, based mostly on the quantity of stuff you’re gifted. Inside a minute of settling in we have been supplied pre-departure drinks of selection, and naturally we requested some champagne. 2008 Dom Perignon was on supply. Yum.

Singapore Airways Suites pre-departure Dom Perignon

Ready at every seat upon boarding was a pair of noise canceling Bang & Olufsen headphones.

Singapore Airways Suites Bang & Olufsen headphones

We have been additionally supplied Lalique amenity kits. Singapore Airways takes an unconventional method to offering facilities, since a lot of the primary stuff you would possibly want are positioned within the toilets. So these kits as an alternative largely have stuff you would possibly get pleasure from at house, like a scented candle, cleaning soap, physique lotion, and lip balm. If nothing else, it makes an important reward for somebody again house.

Singapore Airways Suites Lalique amenity equipment

We have been additionally given Lalique pajamas and slippers, which have been top quality and comfy.

Singapore Airways Suites Lalique pajamas
Singapore Airways Suites Lalique slippers

Eyeshades and earplugs have been distributed as effectively.

Singapore Airways Suites socks & eyeshades

Lastly, there was a care equipment with a masks, hand sanitizer, and disinfecting wipes.

Singapore Airways Suites wellness equipment

The again of this equipment had the QR codes for the inflight menus and extra. No menus have been distributed on this flight, however slightly the menus have been completely by way of your private system. I discovered that to be a bit unusual and impractical, particularly because it requires connecting to inflight Wi-Fi. On the plus aspect, you’ll be able to simply search for the menu for any Singapore Airways flight at this hyperlink by getting into your flight quantity, class of service, and date of journey.

Singapore Airways Suites wellness equipment

Lastly, separate from the bedding offered at turndown service, blankets have been supplied, in order that we might get cozy whereas enjoyable in our seats.

Singapore Airways Suites blanket

Singapore Airways departure from Frankfurt

Boarding was environment friendly, and was accomplished by 9:55AM (20 minutes after it began). For what it’s price, on the higher deck 5 of the six Suites have been occupied, whereas enterprise class was lower than half full.

At 10AM the captain was on the PA to apologize for our delayed departure, however he defined that we should always make up a while enroute, because the flight time was “solely” 7hr40min. At 10:15AM we started our pushback, and at the moment the security video was screened as effectively. I fairly like Singapore Airways’ destination-themed security video.

We taxied for round 10 minutes, and at that time the captain was again on the PA. He apologized profusely, and defined that there was a hydraulics challenge with the quantity three engine, and that upkeep must take a look at it. Nevertheless, we couldn’t return to our gate, so we’d should taxi to a distant stand.

By 10:35AM we arrived at a distant stand, parking close to a Thai Airways 777.

Wet day at Frankfurt Airport (FRA) distant stand

I used to be extraordinarily impressed by your complete workforce’s work holding passengers up to date. The captain offered a number of updates in regards to the progress of the repair, and the tone in his announcement was simply refreshing, because it was clear he took satisfaction within the firm and took duty for the scenario and the influence it could have on passengers. The station supervisor even received on the aircraft to make a PA apologizing for the delay.

I’ve gotta be sincere, I didn’t thoughts this delay one bit, since 7hr40min actually isn’t sufficient time to get pleasure from this nice product. 😉 As soon as it was clear we’d be on the bottom for some time, the crew sprung into motion and began inflight service. First we have been introduced a pair extra glasses of Dom Perignon. A snack basket was additionally introduced round, so I paired my Dom with some nacho cheese Doritos, natch — what a tasty mixture!

Delay treats in Singapore Suites

The crew additionally served us some scrumptious rooster satay, which was presupposed to be a part of the lunch service. We have been requested if we needed seconds, and once we stated that we didn’t, we have been instructed we might get pleasure from extra after takeoff if we needed to.

Delay treats in Singapore Suites

At 11:45AM, about 70 minutes after we received to the distant stand, the captain stated that the issue was mounted, and a few paperwork simply wanted to be accomplished. Positive sufficient, 10 minutes later we started our pushback. The security video was screened as soon as once more, after which we had a roughly 25 minute taxi to our departure runway. We have been cleared for takeoff on runway 25R at 12:20PM, and rocketed off towards New York.

Lastly taking off from Frankfurt Airport (FRA)
Lastly taking off from Frankfurt Airport (FRA)

Singapore Airways A380 Suites leisure & Wi-Fi

After takeoff I browsed the leisure choice and linked to the Wi-Fi. Singapore Airways’ KrisWorld leisure system is phenomenal — it has an infinite number of motion pictures and TV exhibits, and the system is very responsive and straightforward to make use of.

Singapore Airways A380 KrisWorld leisure system
Singapore Airways A380 KrisWorld leisure system
Singapore Airways A380 KrisWorld leisure system
Singapore Airways A380 KrisWorld leisure system
Singapore Airways A380 KrisWorld leisure system
Singapore Airways A380 KrisWorld leisure system

Particularly, I like how KrisWorld has full seasons of so many TV exhibits. It’s all the time a bit irritating if you discover a new present that you just love on a flight, however then the leisure system solely has one or two episodes. And it’s not simply that there are whole seasons, however they’re largely fairly new exhibits — for instance, season 11 of Curb Your Enthusiasm was obtainable.

Singapore Airways A380 KrisWorld leisure system
Singapore Airways A380 KrisWorld leisure system

When flying, my favourite leisure is all the time the transferring map, although, in order that’s what I had on for a lot of the flight.

Singapore Airways A380 transferring map
Singapore Airways A380 transferring map

Singapore Airways’ Airbus A380s even have Wi-Fi.

Singapore Airways A380 Wi-Fi portal

Singapore Airways’ Wi-Fi pricing on this flight was as follows:

  • A chat go was obtainable for $3.99
  • A 100MB go was obtainable for $9.99
  • A 200MB go was obtainable for $15.99
  • A 3 hour go with no knowledge caps (which could possibly be paused) was obtainable for $15.99
Singapore Airways A380 Wi-Fi pricing

The excellent news is that premium passengers obtain free Wi-Fi, simply by getting into their final title and seat quantity:

  • Suites passengers get free Wi-Fi for your complete flight with no knowledge caps
  • Enterprise class passengers and PPS Membership members get 100MB of free Wi-Fi
Singapore Airways A380 Wi-Fi sign-in

Since we have been in Suites, we received free Wi-Fi your complete flight with no knowledge caps, which was superior. The one draw back was that we have been on one in all Singapore’s older A380s, which had the outdated OnAir Wi-Fi system. This meant speeds have been fairly gradual.

Singapore Airways A380 Wi-Fi portal

Singapore’s new A380s have a sooner Wi-Fi system, so it’s luck of the draw what you get.

Singapore Airways Suites lunch service

Meal orders have been taken on the bottom, and I used to be amazed that I used to be served my first drink lower than quarter-hour after takeoff. On this specific flight, lunch was served after takeoff, and a snack was served earlier than touchdown.

Yow will discover the lunch menu under.

Singapore Airways Suites menu
Singapore Airways Suites menu
Singapore Airways Suites menu

Singapore Airways is understood for its nice drink choice as effectively, and yow will discover the wine checklist under.

Singapore Airways Suites wine checklist
Singapore Airways Suites wine checklist
Singapore Airways Suites wine checklist
Singapore Airways Suites wine checklist

A few fast issues to notice:

  • On this routes, Singapore Airways used to serve breakfast after takeoff slightly than lunch, so it is a huge enchancment; now you get a correct meal on this flight with caviar, whereas again within the day the catering on this route was fairly anticlimactic
  • Singapore Airways has the “E book the Prepare dinner” program, whereby you’ll be able to pre-order your fundamental course from dozens of selections, giving passengers entry to so many extra choices; we didn’t use this, however it’s obtainable

Ordinarily Singapore Airways serves each Dom Perignon and Krug in Suites. On this specific flight Krug was substituted with 2007 Taittinger Comtes de Champagne, which was equally beautiful. So we switched to that after takeoff.

Singapore Airways Suites 2007 Taittinger Comtes de Champagne

My desk was set inside 20 minutes of takeoff.

Singapore Airways Suites lunch — desk setting

Whereas we have been supplied extra rooster satay, we determined to simply begin off with caviar, served with the normal accompaniments.

Singapore Airways Suites lunch — caviar

The Oscietra caviar on this flight was from Gourmand Home, and was imported from Italy.

Singapore Airways Suites lunch — caviar
Singapore Airways Suites lunch — caviar
Singapore Airways Suites lunch — caviar

With the principle course I switched to a glass of purple wine, despite the fact that I used to be having fish. Particularly, I ordered a glass of the 2014 Clos-De-Vougeot Grand Cru. Why? Okay, I’ll be sincere. I regarded up all of the reds, and this was by far the costliest. Up to now I haven’t been into reds, however that has modified lately, and I’m beginning to get pleasure from them extra.

So whereas I’m positive wine fanatics will lambast me for ordering a purple with my fish (and my logic in choosing it based mostly on the worth), it allowed me to expertise an important wine and I loved it, and I feel on the finish of the day that’s what issues.

Singapore Airways Suites 2014 Clos-De-Vougeot Grand Cru

For the principle course I ordered the roasted black cod fillet in New England chowder with potato leek and spinach, and the crew was capable of plate it with out bacon. The dish was glorious.

Singapore Airways Suites lunch — fundamental course

Ford had the stir-fried rooster with Chu Hou sauce, accompanied by greens and egg fried rice.

Singapore Airways Suites lunch — fundamental course

Whereas we have been stuffed at this level, I nonetheless figured we needed to take one for the workforce. So Ford ordered the cheese plate, whereas I had the chocolate and low tart with mango sauce.

Singapore Airways Suites lunch — cheese course
Singapore Airways Suites lunch — dessert

What a unbelievable meal, when it comes to the standard of meals, service, and personalization. As talked about above, you’ll be able to all the time order a unique fundamental course upfront, as there are such a lot of issues to select from, together with Singapore Airways’ well-known lobster thermidor.

I’m thrilled that the Frankfurt to New York flight now presents lunch slightly than breakfast, regardless of the early departure, as that is so a lot better of a eating expertise.

One different factor I needed to level out. As a result of place of the desk, you must face the aisle whereas eating. After I flew Singapore Suites a couple of years in the past I discovered this to be form of awkward, as you have been basically going through the particular person within the seat throughout from you.

It appears Singapore Airways has up to date service protocols to handle that, and now the crew closed the door with every interplay whereas serving the meal, so that you don’t have to have a look at a stranger.

Singapore Airways Suites private TV Airbus A380

Singapore Airways A380 Suites double mattress

After lunch it was time to have our double mattress made. This concerned each of the beds being folded down from the middle part, and your complete turndown service took solely about 5 minutes. How superior of a setup is that this?!? Seeing this suite with the total double mattress mode was undoubtedly a type of moments the place I questioned if life is even actual.

Under are some photos of the Singapore Airways A380 Suites double mattress from nearly all angles.

Singapore Airways A380 Suites double mattress
Singapore Airways A380 Suites double mattress
Singapore Airways A380 Suites double mattress
Singapore Airways A380 Suites double mattress

Let me begin by saying that there’s not a single higher top quality product on the earth in the event you’re touring with somebody, in my view. A number of ideas past that:

  • The Singapore A380 Suites mattress is on the laborious aspect, so this isn’t essentially the most plush mattress within the sky
  • The sheer quantity of area you will have right here is unbelievable; the mattress as such isn’t that vast, however the truth that you will have a lot open area round you makes an enormous distinction within the general really feel of the cabin
  • Notice that this isn’t a “true” double mattress, within the sense that there’s a small, laborious barrier between the 2 beds; I suppose you may spoon in the event you needed to, however you’re both going to be very cozy in a single seat, or one particular person goes to be on the pretty laborious heart barrier
  • When you “solely” have one Suite, you’re sleeping proper subsequent to a wall, and that’s not nice for airflow; by comparability, the double mattress actually helped make the cabin really feel chillier
  • For these questioning, Singapore Suites has doorways, and I’d say you will have quantity of privateness; crews aren’t typically wanting over the doorways, as they’re fairly excessive, however slightly they could look by way of a number of the cutouts within the wall, that are there for this goal
  • This mattress actually made me want we had flown all the way in which from Singapore, as this flight wasn’t almost lengthy sufficient to get pleasure from this product; I ended up napping for round half-hour, whereas Ford ended up napping for nearer to 2 hours
Singapore Airways A380 Suites aisle with doorways closed

Singapore Airways Suites pre-arrival snack

A number of hours earlier than touchdown I made a decision to order a Singapore Sling, as a result of why not? It was tasty, however as anticipated, fairly candy.

Singapore Airways A380 Suites Singapore Sling

I additionally finally ordered a cappuccino, after which later ordered a cup of tea.

Singapore Airways A380 Suites cappuccino
Singapore Airways A380 Suites tea

Round 90 minutes earlier than touchdown, the pre-arrival snack was served. Yow will discover the menu under.

Singapore Airways Suites menu

Regardless that it wasn’t on the menu, I used to be supplied a mushroom soup to start out, which I accepted.

Singapore Airways Suites lunch — soup

There have been two fundamental course selections, and one had pork, so I ordered the opposite one. That was a tortilla wrap with minced beef and greens with a chutney. It was tasty, and simply the best snack after having a lot meals earlier within the flight.

Singapore Airways Suites lunch — fundamental course

Singapore Airways Suites service

I don’t suppose there’s an airline on the earth that provides extra constantly good service than Singapore Airways (although I’d say each All Nippon Airways and Japan Airways additionally constantly have nice service), and this flight was no exception. The 2 flight attendants working Suites have been textbook excellent. They took such satisfaction of their jobs, they have been poised, skilled, and proactive, all with out being overbearing.

Service on Singapore Airways isn’t simply wonderful in comparison with US carriers (which isn’t saying an entire lot), however even in comparison with different main carriers on the earth. Singapore Airways crews nearly go about their jobs as in the event that they’re performing, as a result of it’s simply that excellent each time.

Let me simply say, it positive is difficult to land in the US off a Singapore Airways flight after which have to connect with a home airline.

Singapore Airways arrival in New York

At 1:20PM New York time, the captain was again on the PA to tell us that we have been 200 miles northeast of New York, and could be touchdown round 2PM. About 5 minutes later we started our descent, after which 10 minutes after that the seatbelt signal was turned on and cabin was ready for touchdown.

It wasn’t a really good day in New York, as there was a low cloud ceiling and the winds have been gusty. We ended up touching down at JFK (slightly roughly) a few minutes after 2PM.

View approaching New York (JFK)

We then needed to wait a number of minutes to cross a runway (hello, ITA Airways A330, you’re form of fairly, surprisingly!).

Taxiing in New York (JFK)

We arrived at our gate at JFK Terminal 4 at 2:14PM, simply over three hours after our scheduled arrival. It then took almost 10 extra minutes for the door to open. We bid farewell to the crew, after which ran to catch our connecting flight again to Florida.

Arrival gate in New York (JFK)

Backside line

What a deal with it was to fly Singapore A380 Suites within the double mattress. There’s a lot I loved about this flight. For one, I haven’t been to Southeast Asia since earlier than the pandemic, so it was good to get a bit of taste of that when crossing the Atlantic.

However past that, Singapore Airways simply knocks it out of the park with its A380 Suites, particularly on this route. The service was excellent, the food and drinks choice was glorious, the leisure was unbeatable, the facilities have been nice, and the double mattress is so unbelievably good.

I undoubtedly had a extra favorable impression of Singapore’s A380 Suites in comparison with my final flight. After all it was nice then, nevertheless it was distinctive now. I feel that is definitely the world’s greatest top quality product in the event you’re touring with somebody, since you’ll be able to’t beat the privateness and area of the mixed Suites seats.

What do you make of Singapore Airways’ A380 Suites?

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