Assessment: United Airways 737 MAX 9 First Class (ORD-BOS)

After flying from Kona to Chicago in United’s Boeing 787-9 enterprise class, it was time to attach from Chicago to Boston in United’s Boeing 737 MAX 9 firstclass. I used to be curious to expertise this product, as I hadn’t but flown a United 737 MAX.

Now, sadly solely United’s 737 MAX 8 plane function the provider’s new “modernized” cabins that may finally be retrofitted on most planes. Nevertheless, even the 737 MAX 9 featured a fairly good cabin, not less than compared to American’s Boeing 737 MAXs.

How I booked our United Airways firstclass tickets

As I defined within the earlier installment, I booked the next for ~$1,200 one-way per individual in firstclass:

03/12 UA67 Kona to Chicago departing 5:55PM arriving 6:00AM (+1 day)
03/13 UA2129 Chicago to Boston departing 7:15AM arriving 10:30AM

Whereas not low cost, this was probably the most snug and direct solution to journey between Kona and Boston, which is what we wanted.

United Membership Chicago O’Hare

We had a 75 minute layover at Chicago O’Hare, with our flight from Kona arriving within the C Concourse, and our flight to Boston departing from the B Concourse. We took the great previous tunnel between the 2 concourses — I’m pleased to see that “Rhapsody in Blue” continues to be taking part in right here.

Chicago O’Hare terminal

Since we had about half-hour to spare, we headed to the United Membership positioned by gate B6, close to our departure gate. I’ve Star Alliance Gold standing by way of a current Singapore Airways KrisFlyer promotion, which grants United Membership entry even on home itineraries.

United Membership Chicago O’Hare exterior

Whereas I gained’t be doing a full evaluation of the United Membership, I used to be moderately impressed — the lounge was fairly quiet and fashionable.

United Membership Chicago O’Hare seating
United Membership Chicago O’Hare seating
United Membership Chicago O’Hare seating

The meals choice was restricted, however what was obtainable was fairly respectable (for instance, I favored that that they had yogurt, fruit, and granola).

United Membership Chicago O’Hare meals
United Membership Chicago O’Hare meals
United Membership Chicago O’Hare meals
United Membership Chicago O’Hare espresso

Quickly sufficient it was time to move to our departure gate…

United Airways firstclass boarding Chicago O’Hare

Our flight was departing from gate B7, and was scheduled to board at 6:35AM, 40 minutes earlier than departure. The gate agent was pleasant and really detailed over the PA, and began boarding proper on time. So far as premium passengers go, International Companies members have been invited to board first, adopted by Premier 1K members (there have been six of them, per the PA, and sadly they have been all in financial system… ouch).

United Airways boarding gate
United Airways Boeing 737 MAX 9 Chicago O’Hare

United Airways Boeing 737 MAX 9 firstclass cabin & seats

United’s Boeing 737 MAX 9s are concurrently fairly naked banes, and likewise type of elegant, not less than in comparison with American’s 737 MAXs. United has 20 firstclass seats on the 737 MAX 9, unfold out over 5 rows in a 2-2 configuration.

United Airways Boeing 737 MAX firstclass cabin

Legroom was fairly stable, as seats allegedly have 38″ of pitch, which is barely above common for home firstclass these days. I do know I’m actually greedy at straws right here, however I do admire the cabin finishes, from the distinction in coloration between the seats and the seatbacks, and even the trays having a special texture. They’re only a bit extra thrilling than American’s interiors.

United Airways Boeing 737 MAX firstclass seat
United Airways Boeing 737 MAX firstclass seat

United’s 737 MAX 9s don’t have private televisions, however they do have two massive seatback pockets in firstclass.

United Airways Boeing 737 MAX firstclass seat

There was a Hemispheres journal within the seatback pocket. These days inflight magazines are fairly uncommon, so I suppose that’s some type of leisure.

United Airways Boeing 737 MAX firstclass seat pocket

To the aspect of the seat was a storage compartment, the place you can place a laptop computer or ebook in the course of the flight.

United Airways Boeing 737 MAX firstclass seat storage

The tray desk folded out from the middle armrest, and it had a bit machine holder that folded up, so it may very well be used for private leisure.

United Airways Boeing 737 MAX firstclass seat tray desk

Within the heart part was a small uncovered storage compartment, and that is additionally the place the AC energy shops have been positioned. Apparently there have been no USB shops (which doesn’t hassle me personally, however I do know it’s one thing others care about).

United Airways Boeing 737 MAX firstclass seat storage
United Airways Boeing 737 MAX firstclass seat energy outlet

Then there was a middle tray the place you can place drinks.

United Airways Boeing 737 MAX firstclass seat tray

The overhead consoles have been fashionable, as you’d anticipate, with huge overhead bins, particular person air nozzles, and studying lights.

United Airways Boeing 737 MAX overhead console
United Airways Boeing 737 MAX firstclass cabin

Since we have been seated within the final row of firstclass, I additionally peeked into the financial system cabin, which appeared effective.

United Airways Boeing 737 MAX Economic system Plus cabin
United Airways Boeing 737 MAX Economic system Plus cabin

There was a bathroom on the entrance of firstclass, in addition to one instantly behind firstclass. Since there was no bulkhead between financial system and firstclass, you can simply hear and odor when the bathroom was getting used, which isn’t splendid. Then once more, it’s helpful to even have a bathroom on the entrance of financial system.

United Airways 737 MAX firstclass bathroom

Sadly these toilets have been the usual area saving Boeing 737 MAX ones, with tiny sinks.

United Airways 737 MAX firstclass bathroom

United Airways departure from Chicago O’Hare

The flight from Chicago to Boston was packed, with all firstclass seats occupied, and solely three open seats in financial system. Regardless of the busy boarding course of, the crew supplied pre-departure drinks, with the selection of water or orange juice.

United Airways firstclass pre-departure drinks

At round 7:10AM the captain made his welcome aboard announcement, informing us of our flight time of 1hr44min. I seen that United’s pilot masks bulletins aren’t fairly as aggressive as American’s. At round 7:10AM we started our pushback, at which level the security demonstration was carried out.

Pushing again Chicago O’Hare

By 7:15AM we began our taxi to runway 28R.

Taxiing Chicago O’Hare

Not solely did now we have fairly an extended taxi, however after we approached the runway the captain introduced that we have been nonetheless ready on our “numbers” from the load planners, relating to our takeoff weight. That took about an additional 5 minutes, and by 7:35AM we have been cleared for takeoff.

Taking off Chicago O’Hare

We had stunning views on departure on this attractive (however past freezing) morning.

View after takeoff from Chicago O’Hare
View after takeoff from Chicago O’Hare

Because of the path we have been flying, we even made some turns that afforded an incredible view of the airport, which actually places into perspective how huge O’Hare is.

View after takeoff from Chicago O’Hare

United Airways firstclass breakfast snack

This flight was marketed as providing a “snack” service for breakfast, which in United’s case means greater than packaged snacks, however lower than a full meal. Service started with drinks of alternative, and I ordered a cup of espresso and a few water. It’s good to see glassware absolutely return to home flights.

United Airways firstclass drinks

So far as the breakfast snack goes, the alternatives have been both a cream cheese veggie sandwich, or a ham & cheese breakfast sandwich. I don’t eat pork, so it was the previous for me.

United’s meals would possibly simply be worse than American’s, and that’s saying loads. Let’s check out this snack. This was described as an “all the pieces baguette with veggie cream cheese,” and it was on all the pieces ciabatta with swiss cheese, cream cheese, carrots, scallion, and pink pepper.

United Airways firstclass breakfast

I not less than commend United for preserving the diet label on the meal, as a result of that is all the time eye-opening. This snack had 25 grams of fats, 13 grams of saturated fats, and 1,360 milligrams of sodium.

United Airways firstclass breakfast

Beneath is a take a look at the sandwich…

United Airways firstclass breakfast

I had a little bit of it, and I’m not going to lie, it was each disgusting and scrumptious. However critically, that is simply next-level unhealthy. United is serving a microwaved piece of bread with a number of kinds of processed cheese, and calling {that a} snack.

I simply don’t get it. I imply, I do get it — it’s low cost, and sadly this sort of meals is taken into account acceptable in the USA. However how about one thing a bit more healthy as a snack, like a greek yogurt parfait, or some egg bites, or one thing?

United Airways Boeing 737 MAX leisure & Wi-Fi

Whereas this United 737 MAX 9 didn’t function private televisions, it did function high-speed Viasat Wi-Fi. Wi-Fi is an space the place United traditionally lags each American and Delta when it comes to velocity, however that’s slowly bettering. I feel this was my first United flight with Viasat, and the speeds have been nice.

United Airways Boeing 737 MAX Wi-Fi

A Wi-Fi move for your entire flight value $10, which was cheap. Messaging was additionally obtainable without spending a dime.

United Airways Boeing 737 MAX Wi-Fi

United Airways firstclass service

There have been two flight attendants working firstclass, and so they have been each pleasant and attentive. I can’t depend the variety of occasions I used to be requested if I wished one thing else to drink. By the way in which, it’s fascinating to me that United has two flight attendants working firstclass in a 20 seat cabin, whereas I consider American usually solely has one.

The crew actually solely had the primary hour to carry out any service, as a result of the cabin needed to be ready for touchdown early.

United Airways arrival in Boston

We have been touring when there was a bomb cyclone within the Northeast, and there was fairly a little bit of climate on method. Sadly I don’t have many photos to share, because the cloud ceiling was low, so there have been no views till a number of seconds earlier than landing.

We landed in Boston at 10:25AM, and have been on the gate a couple of minutes after that.

United Airways 737 MAX 9 upon arrival in Boston

Backside line

On stability I’d say this was a stable United Airways expertise. The flight was on-time, the crew was pleasant, and United’s cabins with out private televisions are nicer than American’s cabins with out private televisions (and in contrast to at American, United is definitely bettering its cabins past this). Moreover, this flight had high-speed Viasat Wi-Fi, which I don’t assume I’ve ever had earlier than on United.

My solely criticism of the expertise is the meals. However then once more, which US airline (aside from JetBlue) really does job with that?

For those who’ve flown United’s 737 MAX 9 firstclass, what was your expertise like?

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