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Assessment: Park Hyatt Doha, Qatar

After spending 11 nights within the Maldives and flying Qatar Airways’ 777 first-class from Male to Doha, we spent two nights in Doha previous to persevering with to america. Why? Effectively, primarily as a result of award availability to america hadn’t opened up as I had hoped, and that was our first first rate possibility.

I figured there was a silver lining right here. The Park Hyatt Doha opened in 2019, making it one of many latest Park Hyatt properties. As a World of Hyatt loyalist and common fan of Park Hyatts, I used to be actually enthusiastic about visiting this property. Sadly I left disenchanted.

I wrote about how the lodge was enjoying improve video games, however the lodge’s common supervisor already reached out and apologized, so let’s name that water below the bridge.

The factor in regards to the Park Hyatt is that it’s priced moderately proper now, so I believe it provides fairly good worth for cash. The difficulty is that this doesn’t really feel to me like what I’d count on from a brand new Park Hyatt in nearly each method, from the room decor, to the service, to the pool. To me this feels much more like a brand new (and good) worldwide Hyatt Regency property.

Given how moderately priced “true” luxurious motels are in Doha (4 Seasons, Mandarin Oriental, and many others.), I’d reasonably pay the premium to have a terrific expertise.

Reserving the Park Hyatt Doha

We paid money for our keep on the Park Hyatt Doha, as the speed was solely $212 per evening. Ford booked us by the Hyatt Privé program. Hyatt Privé charges value the identical as commonplace versatile charges (not member charges, advance buy charges, AAA charges, and many others.), and embody the next extra perks:

  • Each day full breakfast for 2 within the lodge’s restaurant
  • A $100 property credit score per room per keep
  • A one class room improve confirmed inside 24 hours of reserving (room-to-room or suite-to-suite) — primarily based on availability on the time of reserving
  • Early check-in (as early as 9AM) and late check-out (as late as 4PM), topic to availability
  • A welcome reward and letter

Admittedly a few of these advantages overlap with my World of Hyatt Globalist perks, however getting an additional $100 credit score throughout our keep whereas paying solely $212 per evening is a fairly unbeatable deal.

For context, the Park Hyatt Doha is a Class 5 World of Hyatt property, which means that a typical room free evening redemption prices 17,000-23,000 factors per evening. Primarily based on my valuation of 1.5 cents per World of Hyatt factors, paying money was positively the higher worth.

Park Hyatt Doha location

Let’s begin the evaluation on a optimistic notice. The Park Hyatt is situated within the Msheireb Downtown Doha space, which I had by no means been to earlier than. That is meant to be a “sensible metropolis,” and it has streetcars, trendy however conventional structure, and a few superior espresso retailers. I actually preferred the concept behind this space.

Msheireb Downtown Doha
Msheireb Downtown Doha
Msheireb Downtown Doha tram
Msheireb Downtown Doha espresso store

If you happen to’re on the lookout for one thing extra conventional, you’re only a 5 minute stroll from Doha’s Souq Waqif, and it’s not a lot additional to the corniche. I had by no means seen it as busy as this. It was Eid al-Fitr, and it appeared that each one the employees had the break day, which was cool to see.

Souq Waqif Doha
Souq Waqif Doha

The Park Hyatt Doha is barely quarter-hour by taxi from the airport. So I give this lodge good marks relating to location.

Park Hyatt Doha exterior

Park Hyatt Doha foyer & check-in

We arrived on the Park Hyatt Doha in the midst of the evening. As our taxi pulled up we have been helped by a bellman. Then our luggage needed to undergo an x-ray screening, whereas we needed to undergo a steel detector.

Park Hyatt Doha floor flooring foyer

We then took the elevator as much as the third flooring, the place the foyer is situated. The reception space is instantly forward when you enter the foyer.

Park Hyatt Doha floor foyer
Park Hyatt Doha reception

I wrote in regards to the check-in expertise in a earlier submit, however lengthy story brief, we have been ultimately assigned a Park Suite. The lodge has fairly a giant foyer, although the property was fully useless whereas we have been there. I don’t assume we noticed one other visitor within the foyer throughout our complete go to.

Park Hyatt Doha foyer
Park Hyatt Doha foyer

The foyer has loads of seating, and feels fairly elegant. I particularly admire the contemporary flowers.

Park Hyatt Doha foyer seating
Park Hyatt Doha foyer seating
Park Hyatt Doha foyer seating

There additionally appears to be a big space that’s a foyer bar of types, although the lodge’s web site doesn’t reference there being a foyer bar right here, and nobody instructed us about it, so I’m unsure if it isn’t at present getting used, or what’s occurring there.

Park Hyatt Doha foyer bar
Park Hyatt Doha foyer bar
Park Hyatt Doha foyer bar
Park Hyatt Doha foyer bar

Quickly sufficient we took the elevator as much as our room on the seventeenth flooring. For what it’s price, the lodge has two units of elevators, as there are elevators going between the foyer and visitor rooms, after which elevators going between the foyer and floor degree.

The elevator buttons listed below are horribly designed. There are three unbiased elevator name buttons for the 5 elevators going between the foyer and visitor rooms. So should you push all three, you’ll have three elevators coming your method. This labored when the lodge was virtually empty, although I don’t see this working so effectively if the lodge ultimately will get full.

Park Hyatt Doha elevators
Park Hyatt Doha elevators

Park Hyatt Doha Park Suite

We have been assigned room 1710, a Park Suite on the seventeenth flooring. The Park Hyatt has a complete of 187 lodging, and 28 of these are Park Suites, so the property has a excessive ratio of suites to visitor rooms. Upon exiting the elevator, our room was to the correct after which on the very finish of the hallway.

Park Hyatt Doha hallway
Park Hyatt Doha room exterior

Commonplace suites on the Park Hyatt Doha are enormous, at 969 sq. toes. Inside the doorway was the lounge. The principle a part of the lounge had a sofa after which two chairs, together with a console that had a TV.

Park Hyatt Doha Park Suite lounge
Park Hyatt Doha Park Suite lounge

There was additionally a desk with two chairs, which may double as a desk. I appreciated how giant the desk was, although it virtually appeared prefer it ought to have had extra chairs.

Park Hyatt Doha Park Suite lounge

Subsequent to that was the espresso & tea choice. There was additionally a mini-fridge, but it surely didn’t have something in it.

Park Hyatt Doha Park Suite Nespresso machine
Park Hyatt Doha Park Suite espresso & tea

We acquired a welcome amenity on account of getting booked by Hyatt Privé, and that consisted of two bottles of water, contemporary fruit, and a few nuts and sweets.

Park Hyatt Doha welcome amenity

There was additionally a half tub off the lounge, which had a sink and bathroom.

Park Hyatt Doha Park Suite half tub

The bed room was separated from the lounge by a door, and was additionally a great measurement. The bed room had a king measurement mattress, a chair with ottoman, and a console that had a TV and self-importance.

Park Hyatt Doha Park Suite bed room
Park Hyatt Doha Park Suite bed room

The principle lavatory was off the bed room, and had double sinks, a bath, a big walk-in bathe, and a rest room and bidet.

Park Hyatt Doha Park Suite lavatory
Park Hyatt Doha Park Suite bathtub
Park Hyatt Doha Park Suite lavatory
Park Hyatt Doha Park Suite bathe
Park Hyatt Doha Park Suite rest room & bidet

Toiletries have been from Le Labo, and particularly have been the Santal 33 scent, which I fairly like.

Park Hyatt Doha Park Suite toiletries

The room had views of the close by space, which weren’t notably inspiring.

Park Hyatt Doha Park Suite view

I used to be impressed by what number of contemporary flowers there have been within the room. That’s not an insignificant expense, and I believed that was a pleasant contact.

Park Hyatt Doha Park Suite flowers
Park Hyatt Doha Park Suite flowers
Park Hyatt Doha Park Suite flowers

I appreciated how giant the suite was. The factor is, to me the suite didn’t really feel like what I might count on at a brand new Park Hyatt when it comes to the furnishings. Don’t get me unsuitable, the suite was good, however should you confirmed me a room image, I might have guessed it was a collection at a model new worldwide Hyatt Regency, and never a Park Hyatt.

However the extra I give it some thought, the extra I understand that Park Hyatt isn’t truly as constant of a model as one would hope. Even the photographs of the newly renovated Park Hyatt Toronto don’t appear to suit the standard Park Hyatt design. For that matter, one even has to marvel what “typical” Park Hyatt design can be, when you’ve gotten properties just like the Park Hyatt Hamburg.

Park Hyatt Doha Opus Restaurant (breakfast)

Opus is the Park Hyatt Doha’s signature restaurant, and it’s open for breakfast, lunch, and dinner. Right here’s how the restaurant’s idea is described:

Welcome to Opus, a composition by Michelin Star Chef, Jean-Francois Roquette of Park Hyatt Paris in celebration of French and Qatari cuisines, ready in an open kitchen, cooked from the guts and served sharing-style, the best way meals is supposed to be loved.

Opus encompasses a magnificent out of doors eating terrace, the place it’s possible you’ll dine within the first rays of morning or amidst the sunshine of Arabesque lanterns dancing on vaulted partitions.

There was nothing unsuitable with this restaurant, however for a brand new Park Hyatt property with a restaurant that has a “Michelin star chef” behind it, am I the one one who finds the decor to be a bit bland, and virtually outdated-feeling?

Park Hyatt Doha Opus Restaurant indoor seating
Park Hyatt Doha Opus Restaurant indoor seating

I’m additionally unsure I’d go as far as the decision the out of doors eating terrace “magnificent.”

Park Hyatt Doha Opus Restaurant out of doors seating

Anyway, breakfast was served day by day from 6:30AM till 11AM, and there was a buffet. The buffet itself was giant and fairly good. with each Western and Center Japanese choices.

Park Hyatt Doha breakfast buffet
Park Hyatt Doha breakfast buffet
Park Hyatt Doha breakfast buffet
Park Hyatt Doha breakfast buffet
Park Hyatt Doha breakfast buffet
Park Hyatt Doha breakfast buffet
Park Hyatt Doha breakfast buffet
Park Hyatt Doha breakfast buffet
Park Hyatt Doha breakfast buffet

Drinks have been served by the workers. Oddly they couldn’t do any iced espresso drinks, although the cappuccinos have been fairly first rate.

Park Hyatt Doha breakfast cappuccino

Whereas there wasn’t a menu, there have been restricted choices you would order as effectively, together with eggs and avocado toast.

Park Hyatt Doha breakfast eggs
Park Hyatt Doha breakfast avocado toast

Park Hyatt Doha Sora Restaurant

The Park Hyatt Doha has Sora Restaurant on the twenty first flooring, which is the lodge’s rooftop Japanese restaurant and lounge. We didn’t find yourself consuming right here, however I did snap some photos.

Park Hyatt Doha Sora Restaurant
Park Hyatt Doha Sora Restaurant
Park Hyatt Doha Sora Restaurant
Park Hyatt Doha Sora Restaurant

Park Hyatt Doha in-room eating

We have been going to exit for dinner on our first full day in Doha, however we ended up being so exhausted that we simply ordered room service. We ordered two fattoush salads, shish tawook, and a mushroom pizza.

Park Hyatt Doha room service

The shish tawook was distinctive, as have been the fattoush salads.

Park Hyatt Doha room service
Park Hyatt Doha room service

The pizza, then again (that’s on me for ordering, however I’m a little bit of a pizza addict)…

Park Hyatt Doha room service

Park Hyatt Doha gymnasium & spa

The Park Hyatt Doha has a separate gymnasium for women and men — the one for girls is on the fourth flooring, whereas the one for males is on the fifth flooring. The gymnasium was glorious, with plenty of cardio and weight tools.

Park Hyatt Doha gymnasium
Park Hyatt Doha gymnasium
Park Hyatt Doha gymnasium
Park Hyatt Doha gymnasium
Park Hyatt Doha gymnasium
Park Hyatt Doha gymnasium

The entire spa setup was odd. Though the spa was open throughout our keep, I by no means noticed anybody working on the spa at reception, and by no means noticed any friends. You possibly can discover the spa menu right here. Between the spa and gymnasium is a big locker room space, with a steam room and sauna. Once more, we by no means noticed anybody wherever.

Park Hyatt Doha spa reception
Park Hyatt Doha gymnasium locker room
Park Hyatt Doha gymnasium locker room
Park Hyatt Doha spa rest space
Park Hyatt Doha spa steam room
Park Hyatt Doha spa sauna

Park Hyatt Doha pool

The Park Hyatt Doha has a pool on the fifth flooring. Admittedly I’m not likely a metropolis lodge pool swimmer, although this needs to be one of many least spectacular luxurious lodge swimming pools I’ve seen in a very long time. There’s virtually no deck house, there’s no service on the pool, and the faux-grass type of provides me airport pet aid space vibes.

Park Hyatt Doha pool
Park Hyatt Doha pool

Park Hyatt Doha service

Service on the Park Hyatt Doha was effectively intentioned however not what I’d count on from a luxurious lodge, as there was friction at actually each interplay.

For instance, after we ordered room service one night, the attendant got here with a bank card machine and mentioned we couldn’t cost it to our room. Huh? At motels, a bank card authorization is often taken at check-in for incidentals, however he insisted that wasn’t doable. How am I supposed to make use of my $100 Hyatt Privé credit score if I can’t cost one thing to my room?

However there was no drawback fixing on his half. He simply stood there once I requested him why it wasn’t doable to make a room cost, as I defined I had a credit score I wished to make use of. So I ended up having to name the entrance desk, after which they needed to name him. All to have the ability to cost room service to my room…

Then there was breakfast, the place there appeared to be a little bit of a language barrier. There was one very pleasant girl working there who requested if she may get us the rest, like eggs or avocado toast. I instructed her that sounded nice, and I’d order avocado toast in a bit.

I didn’t see that worker once more, however possibly quarter-hour later I requested one among her colleagues for an avocado toast. She didn’t know what that was, or appeared to assume they didn’t have it. So then I needed to stand up and particularly strategy the worker who provided the avocado toast so as to have the ability to order it.

Then there was the difficulty with arranging a COVID-19 fast antigen check for journey to america. We requested the entrance workplace workers about testing choices, and have been knowledgeable the one possibility was to go to a hospital. I’d a lot reasonably pay a premium to have somebody come to the lodge (and that has been doable nearly all over the place I’ve traveled), however she insisted that wasn’t doable.

I requested once more the next morning, and was instructed it was doable, and the worker promised to contact their suppliers. We instructed her we have been going to breakfast, and he or she mentioned she’d name the hospital and get in contact with us. After being at breakfast for possibly 90 minutes we returned to the entrance desk, and no progress had been made. Luckily the concierge that arrived at that time was a bit extra useful.

Then there was a difficulty with the bellmen at check-out, although admittedly this largely isn’t their fault. Lengthy story brief, it wasn’t doable to order an Uber to the Park Hyatt Doha, as a result of each time the lodge’s deal with was entered, it redirected to the Msheireb district.

The bellmen tried as effectively, and so they had the identical situation. It then took virtually half-hour to get a taxi. On condition that Ubers have been simply a few minutes away, I’d take into account not with the ability to order Ubers right here to be a serious situation (I’m unsure if this was a brief situation, or what?).

Like I mentioned, everybody was effectively intentioned, however we had points with each interplay we had with workers — at check-in, at breakfast, when ordering room service, with attempting to rearrange a COVID-19 check, and at check-out — so it’s laborious to think about this to be a terrific service expertise.

Backside line

Don’t get me unsuitable, the Park Hyatt Doha isn’t a nasty lodge. On the plus facet, the lodge has a great location, a wonderful gymnasium, giant suites, and it provides good worth for cash.

On the similar time, the lodge doesn’t really feel as luxurious as what I’d count on from a brand new Park Hyatt, and repair leaves rather a lot to be desired. To me this felt extra like a brand new (and good) Hyatt Regency than the rest. And whereas I’d nonetheless take into account that to be a great worth for what I paid, I’d reasonably pay a bit extra for a correct luxurious lodge.

We visited two metropolis motels on this journey, as on the best way out we stayed on the Waldorf Astoria Dubai Worldwide Monetary Centre. Each are ostensibly luxurious motels, however the distinction between the 2 properties was evening and day.

From the massive image to the little particulars, it was such a distinction. Everybody on the Waldorf Astoria was desperate to please and competent, the breakfast was considerably higher (stunning cappuccinos, iced lattes, an in depth menu to enrich the buffet, and many others.), a lot effort was put into design and finishes, and many others.

So I’m not saying you shouldn’t keep on the Park Hyatt Doha. However what I’m saying is that you simply shouldn’t count on this product to be aggressive with the town’s high motels. Possibly I used to be simply unfortunate and had a nasty expertise, however in the end that’s all I can choose the lodge off of.

If you happen to’ve stayed on the Park Hyatt Doha, what was your expertise like?

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